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Frequently Ask Questions

Preesha Clothing, a label by Devansh Fashion House Pvt. Ltd., is a Delhi-based manufacturer of premium women’s ethnic wear. ✦

Our own manufacturing unit combines quality fabrics, skilled craftsmanship and contemporary designs to create elegant, fashion-forward collections.

Crafted in our manufacturing unit. Designed by Preesha.

Yes, we do. ✦
Our manufacturing unit welcomes you for an exclusive in-person experience. Explore our latest collections, premium fabrics & designer creations at your convenience.

Visits are by appointment only.
Book your appointment with our team before visiting

Yes, we offer worldwide shipping. 🌍
Orders are safely packed and shipped through reliable couriers.
Shipping charges depend on the destination, package weight and size.
Customs duties or taxes, if any, are paid by the customer.

 

Absolutely! Join our mailing list and stay close to everything we’re creating—from fresh new collections and latest launches to exclusive offers and special moments. We’d love to have you along for the journey.

 

Yes, we offer customization exclusively for bulk orders of 50 pieces or more. Share your requirements with our team, and we’ll be happy to create styles tailored to your needs.

 

Shipping charges are not included in the product price. They are calculated separately based on the destination, package weight and dimensions with complete transparency—no hidden charges.”

Yes, expedited shipping may be available on request, depending on the destination and order requirements.

Please contact our sales team to check availability and additional shipping charges.

Once dispatched, your tracking details, invoice and order ID will be shared via WhatsApp and email. If there is still a delay, simply call or message our Sales or Customer Support team for assistance.

Ready Stock: Usually dispatched within 2–3 working days.
Made-to-Order: Usually takes 8-10 working days for dispatch.

Delivery time after dispatch depends on the shipping mode (courier/Porter), destination city & state, and distance. Nearby locations may arrive sooner, while distant locations may take additional time.
Tracking details will be shared via WhatsApp and email after dispatch

 

Once dispatched, your tracking details, invoice and Order ID will be shared via WhatsApp and email. If you face any issues, please contact our Sales or Customer Support team.

 

Yes, we can ship to P.O boxes and APO/FPO addresses. Please ensure you provide accurate address details during checkout.

 
Preeshaclothing.com provides express shipping to cater to all your requirements. Please note that the shipping chargers imposed by the courier company are payable by customer only.
 

Payments section

We accept secure and convenient payment options, including major credit/debit cards, UPI, net banking, and other available online payment methods.

 

Yes, absolutely. Your payment details are handled securely and kept confidential. We use trusted payment systems to help keep every transaction safe and secure..

 Your security is our priority. We do not store your credit card details on our website. Payments are securely processed through trusted payment gateways, keeping your financial information safe and confidential.

Currently, one payment method can be used per order. You can choose from the available secure payment options at checkout for a smooth and hassle-free experience.

 
 

 

 Yes. A 2.5% payment gateway fee is charged on applicable online payments. The fee will be shown clearly at checkout before you place your order.

 

 

Returns are accepted only for defective or damaged products. For complete details, please refer to our Return Policy.

We’re always here to ensure a smooth and hassle-free shopping experience with Preesha Clothing. ✨

 

Received a defective product? We’re here to help. ✨

Please contact our Customer Support Team within 24 hours of delivery and share an unboxing video as proof of the defect. Our team will guide you through the exchange process for a smooth experience.

Your satisfaction is our priority. 🤍

 

Absolutely. ✨ If your order arrives damaged during transit, please contact our Customer Support Team immediately with an unboxing video.

We’ll be happy to assist you with the exchange process and ensure a smooth shopping experience with Preesha Clothing. 🤍

 

Received the wrong item? Don’t worry — we’re here to help. ✨

Simply contact our Customer Support Team, and we’ll resolve the issue promptly by arranging the correct item or an exchange.

We’re committed to making your Preesha Clothing experience seamless and stress-free. 🤍

 

Yes. ✨ To be eligible for an exchange, the product must be unused and in its original condition, with all tags and packaging intact.

This helps us ensure every Preesha Clothing piece reaches you in its original, premium condition. 🤍

 

The exchange process timeline may vary, but we aim to process exchanges as quickly as possible once the necessary information and evidence are provided.

 

Not all garments are machine-washable. Please follow the care instructions provided with each product to maintain its fabric, colour and detailing.

 

Treat stains gently and avoid harsh chemicals. For delicate or embellished garments, we recommend professional dry cleaning.

 

Keep them in a clean, dry place, preferably in a garment bag. Avoid sunlight and moisture.

Not all garments can be ironed directly. Please follow the care instructions and use low heat for delicate fabrics and embroidery.