At Preesha Clothing (Unit of Devansh Fashion House Pvt. Ltd.), we are committed to delivering wholesale orders safely and on time. To achieve this, we collaborate with reliable international courier partners such as DHL, Aramex, Bluedart, and Delhivery.

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International Shipping

All wholesale orders are shipped internationally.

Shipping charges are calculated at checkout based on the total weight and destination of the order.

Delivery timelines may vary depending on country-specific logistics policies.

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Taxes & Duties

Import duties, customs charges, and local taxes (if applicable) are the responsibility of the buyer.

These charges are not included in the product or shipping price.

Please check your country’s import rules before placing an order.

Once an order is placed, returns or cancellations are not accepted.

If customs duties are not paid by the buyer, we will not be able to process exchanges, returns, or refunds.

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Order Dispatch Timeline

As our products are handcrafted, dispatch takes approximately 7–15 working days from the date of order confirmation.

During festive seasons or unforeseen events (e.g., political unrest, curfews, natural delays), an additional 5–10 working days may be required.

If delays occur, our team will notify you via email or phone.

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Receiving Your Order

If your parcel arrives damaged, broken, or opened:

1. Record a clear unboxing video and photos at the time of delivery.

2. Do not accept the order from the courier.

3. Email the video, images, and order number to preeshaclothing@gmail.com.

This documentation helps us file claims with the courier partner and resolve the issue quickly.

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Order Process

1. Order confirmation and processing.

2. Multi-level quality checks.

3. Secure packaging.

4. Handover to trusted courier partners.

5. Tracking details are shared with you via email and SMS after dispatch.

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Payment Policy

We only accept prepaid payments for all wholesale orders.

Accepted payment methods:

Major Credit & Debit Cards (Visa, Mastercard, American Express)

UPI

PayPal and PayU for International Buyers

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Credit Note Usage

If a credit note is issued, it will be sent to your registered email ID.

It can be redeemed once on our official website.

Validity: 30 days from date of issue.